Overview
LockedIn is a macOS focus application. This policy explains the information processed when you use the app, website, account services, AI-assisted features, and billing.
Information we process
- Account information: email address, authentication provider identifiers, and basic account metadata used to sign you in and sync your account.
- Usage and focus information: app names, bundle identifiers, focused website hosts, session times and durations, productivity labels, blocking rules, and device information. The app uses this information to build your timeline and enforce blocks.
- Billing information: plan and entitlement status, Paddle customer, subscription, transaction, and price identifiers, and billing lifecycle dates. Paddle processes payment-card and checkout information; LockedIn does not store full card details.
- AI feature information: prompts, chat messages, summarized usage information, app or website labels, and blocking settings needed to provide interactive AI features and daily recommendations.
- Support information: messages and contact information you send to us.
How we use information
We use information to provide authentication, sync, focus tracking, blocking, billing, customer support, security, and the features you request. We do not sell personal information or use your private activity data for third-party advertising.
Service providers
We use service providers where needed to operate LockedIn, including Supabase for authentication, account services, feedback, and hosted functions; Paddle as merchant of record for checkout and subscription administration; and third-party AI model providers for AI-assisted features. These providers process information under their own terms and privacy commitments.
Storage and retention
Usage history, productivity labels, app groups, and blocking rules are stored locally on your Mac. Account, entitlement, billing, feedback, and service-security records may be stored by our hosted services. When an AI-assisted feature runs, the information needed for that feature is sent to our hosted functions and an AI model provider. We retain hosted information while your account is active and as reasonably necessary for service delivery, security, legal obligations, dispute resolution, and financial records.
Your choices
You can stop activity tracking, change blocking settings, cancel a subscription through the customer portal, or contact us to request access, correction, or deletion of account information. Some transaction records may be retained where required by law.
Security
We use reasonable technical and organizational safeguards, including authenticated access controls and row-level database protections. No method of storage or transmission is completely secure.
Children
LockedIn is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes
We may update this policy as the service changes. We will update the effective date on this page when we do.
Contact
For privacy questions or requests, email lockedinnowapp@gmail.com.